About Us
- 100% Satisfaction
- Superior Warranty
- Honest & Reliable
- Affordable
100% Satisfation
Superior Warranty
Honest & Reliable
Affordable
Our Mission
Our mission is to provide high-level customer service to every customer we serve, delivering high-quality solutions that exceed expectations. We aim to build strong, long-lasting relationships by actively listening to and understanding our customers’ needs. Through our unwavering commitment to excellence, integrity, and continuous improvement, we aspire to be the trusted partner for all their electrical needs.
Our Vision
Our vision is to become a highly recognized, trusted, and top-rated electrical service company in the communities we serve. We strive to achieve this by providing a high-level customer experience with honesty and integrity. Our goal is to foster a positive environment that encourages prosperity and growth for every team member committed to going above and beyond in providing 100% customer satisfaction.
Our Promise To You
At Hop2it Electrical, we are committed to creating a customer service experience that every customer deserves. We stand behind five promises:
- Fair Price Promise: We pledge to charge fair market pricing, matching competitor pricing for an apples-to-apples comparison.
- 100% Satisfaction Promise: We only collect payment after the work is installed and will only collect when you are 100% satisfied.
- Repair Promise: We commit to repairing your electrical problem to meet City and National code standards without cutting corners.
- 5-Year Promise: Our highly trained and certified electrical technicians stand behind our materials and labor for up to 5 years.
- Honesty & Integrity Promise: We promise to always serve you with honesty and integrity, showing respect to your family and home. We are dedicated to customer service excellence.
What You Can Expect!
Hop2it Electrical operates with transparency, ensuring you feel comfortable every step of the way. Here’s what you can expect during our visit today:
- Discussion: We'll discuss why you called us, understanding your needs and addressing any questions you may have.
- System Evaluation: A visual evaluation of your electrical panel and power problems, along with a complimentary system checkup for safety.
- Findings: We'll explain our findings and highlight any electrical safety concerns.
- Options & Approval: We'll cover all your options, warranties, and gain your approval before starting any work.
- Work Execution: We'll get the job done right, ensuring a thorough cleanup afterward.
- Satisfaction & Completion: Before completing paperwork and collecting payment, we'll confirm your 100% satisfaction with the completed work.
